宾馆英语与礼仪电子书籍txtpdf网盘下载网站

作者:guanli时间:26-04-02阅读数:4人阅读

前言

  Hotel English & Etiquette is a training course* It is written for trainees who want to study and prtise hotel service and etiquette* It contains eight instructional units* Eh unit has four supporting parts*  Firstly, Brain Storm 1 presents information and ideas about the service of the related hotel section* The goal of this part is to prepare trainees to learn about the concepts of hotel services*  Secondly, Brain Storm 2 presents the statement related to the etiquette required in the service of eh hotel section* The goal of this part is to remind and encourage trainees to see the significance of manners and attitude in the hotel services*  Thirdly, Prtical Conversations provide situational dialogues in eh hotel section* The conversations prepare trainees to prtise and improve the skill in serving people in English*  Fourthly, Tasks assist trainees in ensuring what has been covered and what else should be taken care of* It contains a feedbk evaluation to be pleted at the end of the study of eh unit*  Hotel English & Etiquette emphasizes the need for English language prtice* Besides using English, trainees also are expected to improve their:  Communicative ability;  Expressive ability;  Intertive ability;  Imaginative ability and;  Creative ability*

内容概要

A prtical training course for learners of English。  Ptepaies managets。  Concentrates on prtical workshop。  Actively promotes development of speaking,creating,teaming up and municating。  Uses co——operative presentations。  Provides a variety of talking and prtical exercises。  New Features:  ●New imaginary workshop。  ●Up-dated studying process。  ●Advanced training and learning methods。  ●Fun exercises。  ●More progress。

作者简介

Yu Xiaoyun,(Margaret Yu)is currently an Associate Professor of Chuxiong Normal University。Mrs。Yu has more than 25 years of tehing and research experience using English。She is a council member of the Foreign Language Research Institute for High Schools of Yunnan Province,a council member of the Foreign Language Tehing Research Institute for the High Schools of Chuxiong Prefecture,and a council member of the Foreign Language Methodology Research Institute of Southwest and Northwest District。Mrs。Yu iS alSO the author of English Through Pictures,Prtical English Tehing Skills,English Listening and Speaking Prtice etc。and is a teher and trainer of Hotel English&Etiquette。Mrs。Yu has a TESL diploma from North Central University of Minnesota,U*S*A。

书籍目录

How to Use the BookAcknowledgementsHotelHotel EnglishEtiquetteUnit OneFront Desk Services&EtiquetteUnit Two Housekeeping Services&EtiquetteUnit ThreeRestaurant Services and EtiquetteUnit Four Laundry Services and EtiquetteUnit FiveSouvenir Store Services and EtiquetteUnit SixRecreation&Fitness Center Services and EtiquetteUnit SevenBusiness Center Services and EtiquetteUnit Eight Tourism Desk Services and Etiquette

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